1. Introduction and Commitment to Your Privacy

MYTA Wood LLC (“we,” “our,” or “us”) operates the website mytawood.shop (the “Site”). We are deeply committed to protecting the privacy and security of your personal information. This Privacy Policy is designed to inform you about how we collect, use, disclose, and safeguard the information you provide when you visit our Site, make a purchase, or interact with our services. We believe in transparency, and this document outlines our practices in clear, comprehensive detail. By accessing or using our Site, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. We adhere to all applicable U.S. privacy laws and regulations and have implemented robust technical and organizational measures to protect your data. Your trust is our most valuable asset, and we are dedicated to treating your information with the utmost care and respect.

2. Information We Collect

We collect several types of information from and about users of our Site, which can be categorized as follows:

A. Personal Information You Disclose to Us

“Personal Information” refers to any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. We collect personal information that you voluntarily provide to us when you:

  • Register an Account: Name, email address, and password.

  • Make a Purchase: Name, billing and shipping address, email address, phone number, and payment information (processed directly by our third-party payment processor, Stripe).

  • Contact Customer Service: Name, email address, order number, and the contents of your communication.

  • Sign Up for Marketing Communications: Email address.

  • Participate in Contests or Surveys: Name, email address, and any other information you choose to provide.

B. Information Collected Automatically

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Log and Usage Data: Details of your visits to our Site, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site.

  • Device Information: Information about your computer and internet connection, including your IP address, operating system, browser type, and device identifiers.

  • Location Information: An approximate location derived from your IP address.

  • Cookies and Similar Tracking Technologies: For more detailed information, please see Section 6: “Cookies and Tracking Technologies” below.

C. Information from Third Parties

We may receive information about you from third parties. For example, if you access our Site through a social media platform, we may collect information from that platform as described by the platform’s privacy policy. We may also receive updated delivery and address information from our carriers to correct our records and facilitate the delivery of your next order.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Fulfill Your Orders and Manage Our Contract: To process and ship your orders, send you order confirmations and transactional emails, manage your account, and provide customer support.

  • To Communicate with You: To respond to your inquiries, address your requests, and send you important administrative information regarding the Site, such as changes to our terms, conditions, and policies.

  • For Marketing and Promotional Purposes: If you have opted-in, we will use your email address to send you information about new products, special offers, and other updates we think you will find valuable. You can opt-out of these communications at any time by clicking the “unsubscribe” link in any marketing email or by contacting us.

  • To Improve Our Site and Services: We use automatically collected information to analyze Site performance, understand how users interact with our content, diagnose technical issues, and improve the functionality and user experience of our Site.

  • For Security and Fraud Prevention: To protect our Site, our business, and our users from fraudulent transactions, security threats, and other malicious activity. This includes monitoring and verifying identities for fraud prevention.

  • For Legal and Compliance Reasons: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our Terms of Service, including investigation of potential violations.

4. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal information based on the following legal grounds:

  • Performance of a Contract: The processing is necessary to fulfill the orders you place with us.

  • Legitimate Interests: The processing is necessary for our legitimate business interests, such as improving our Site, marketing our products to existing customers, and preventing fraud, provided that such interests are not overridden by your rights and interests.

  • Consent: We rely on your consent to send you direct marketing communications. You may withdraw your consent at any time.

  • Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject.

5. How We Share and Disclose Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

  • With Service Providers: We share your information with trusted third-party service providers who perform functions on our behalf, such as:

    • Payment Processors (Stripe): To securely process your payments.

    • Shipping Carriers (FedEx, UPS): To deliver your orders and provide tracking information.

    • Cloud Hosting Providers: To store our data and host our Site.

    • Analytics Providers (e.g., Google Analytics): To help us understand how our Site is used.

    • Marketing Platforms: To manage and send our email campaigns.
      These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

  • For Business Transfers: In the event of a merger, acquisition, financing, or sale of assets, your information may be transferred to the new entity as part of the business assets.

  • For Legal Compliance and Safety: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.

  • With Your Consent: We may share your information for other purposes with your explicit consent.

6. Cookies and Tracking Technologies

Our Site uses “cookies” and similar technologies to enhance your browsing experience and collect information about how you use the Site.

  • What Are Cookies? A cookie is a small text file placed on your device when you visit a website. It helps the site remember information about your visit, which can make your next visit easier and the site more useful to you.

  • Types of Cookies We Use:

    • Essential Cookies: Necessary for the Site to function and cannot be switched off. They are usually only set in response to your actions, such as setting your privacy preferences or filling in forms.

    • Performance Cookies: Allow us to count visits and traffic sources to measure and improve Site performance.

    • Functional Cookies: Enable the Site to provide enhanced functionality and personalization, such as remembering your login details or language preference.

    • Targeting Cookies: Set by our advertising partners to build a profile of your interests and show you relevant ads on other sites.

  • Your Choices Regarding Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of the Site.

7. Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology and processed by our PCI DSS compliant payment processor, Stripe.

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or method of electronic storage is 100% secure. We encourage you to take steps to protect your personal information, such as using a strong password for your account and logging out after using shared computers.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfill your orders, comply with our legal obligations, resolve disputes, and enforce our agreements. For example, we are required to retain order information for tax and accounting purposes for a period of 7 years. We will also retain log files for internal analysis purposes, usually for a shorter period.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access and Portability: The right to request access to and a copy of the personal information we hold about you.

  • Correction: The right to request that we correct any inaccurate or incomplete personal information.

  • Deletion: The right to request that we delete your personal information, subject to certain exceptions.

  • Opt-Out of Marketing: The right to opt-out of receiving marketing communications from us at any time.

  • Restriction of Processing: The right to request that we restrict the processing of your personal information.

  • Objection to Processing: The right to object to our reliance on legitimate interests as the basis for processing your personal information.

To exercise any of these rights, please contact us using the information provided in the “Contact Information” section below. We will respond to your request in accordance with applicable law. To protect your privacy and security, we may take steps to verify your identity before fulfilling your request.

10. Children’s Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete that information from our systems.

11. International Data Transfers

MYTA Wood LLC is based in the United States. If you are accessing our Site from outside the U.S., please be aware that your information will be transferred to, stored, and processed in the U.S., where our servers are located and our central database is operated. The data protection laws in the U.S. may differ from those of your country of residence. By using our Site, you consent to the transfer of your information to the U.S.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Last Updated” date at the bottom of this page. We will notify you of any material changes by posting the new Privacy Policy on this page and, if the changes are significant, we may provide a more prominent notice. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

MYTA Wood LLC
Email: mytawoodllc@gmail.com
Phone: +84-7734-37979
Address: 5900 Balcones Drive STE 100, Austin, TX, 78731